FAQ
What is Reworked Treasures?
Reworked Treasures transforms luxury items into distinctive, one-of-a-kind statement pieces. Each piece is meticulously crafted to celebrate individuality and timeless style, ensuring every creation is as unique as its owner.
How do I know about authenticity?
You can read all about it here.
When are your collections released?
We release a new collection on the last Sunday of each month at 20:00 CEST. Due to high demand, items often sell out quickly, so we recommend shopping as soon as the collection launches.
How many items are available in each collection?
Each collection is curated with a limited selection of exclusive designs, making every piece rare and truly special.
Can I reserve an item in advance?
Unfortunately, we do not offer reservations. Items are sold on a first-come, first-served basis when the collection is released.
The piece I love is sold out. Will it come back?
Maybe – but we can’t promise it.
Our treasures are available in limited quantities and can sell out quickly. Selected favorites may return, while others make room for something new.
If you’ve fallen in love with something, we always recommend getting it while it’s available.
When will my order be shipped?
We carefully prepare and pack every order before sending it your way.
Our standard dispatch time is 1–3 business days. As soon as your order has been dispatched, you’ll receive a shipping confirmation so you know your treasures are on their way.
Please note that delivery time begins after your order has been dispatched. Our delivery time is 1–3 days.
Please keep in mind that occasional delays, such as sickness, weather or technical issues, can delay this process.
How do I know when my order is on its way?
We’ll send you a shipping confirmation by email as soon as your order leaves us. If tracking is available for your chosen shipping method, you’ll find your tracking information there too.
Then all that’s left to do is wait for your new treasures to arrive.
Do you ship internationally?
Yes. Available destinations and shipping options will be shown at checkout.
How should I care for my Reworked Treasures jewelry?
A little love goes a long way.
Our pieces are occasional jewelry and should be treated with care. Keep them away from water, perfume, lotions, hairspray and other chemicals.
We recommend putting your jewelry on as the final touch when getting ready.
When you’re not wearing your treasures, keep them somewhere dry and protected.
Can I wear my jewelry every day?
You can wear your Reworked Treasures whenever you want to make your look feel a little more special – but remember that our pieces are occasional jewelry.
The more carefully you treat them, the longer they’ll keep their beautiful appearance.
What is Early Access?
Early Access gives you the opportunity to shop selected Reworked Treasures drops 5 minutes before 20.00.
Most treasures are available in limited quantities, so Early Access can be the best opportunity to secure the pieces you’ve been waiting for, especially if you have a special occasion coming up and you cannot afford to miss out this time.
Can I buy Reworked Treasures as a gift?
Of course. Jewelry is always a good idea.
Whether it’s a birthday, celebration, thank-you or simply something special for someone you love, Reworked Treasures makes a beautiful gift.
Can I return my order if I change my mind?
Yes. We understand that sometimes a piece isn’t quite what you imagined.
Returns are accepted in accordance with our Returns & Refunds Policy. Items must meet the return requirements, so please read our policy before sending anything back.
For hygiene reasons, certain items such as earrings may have specific return restrictions.
Can I change or cancel my order?
We start preparing orders quickly, so please contact us as soon as possible if you need to make a change.
If your order hasn’t entered processing yet, we’ll always do our best to help. Once it has been packed or dispatched, changes may no longer be possible.
You can find more info about this in our policy.
Do you offer discount codes?
We don’t offer discount codes. But once you’ve become part of Reworked Treasures, there might be a little something waiting for you…
Already ordered from us before? Take another look inside your package. Your next treasure might come with a little secret.
How can I contact you?
We’re always happy to help.
Whether you’re wondering about a piece before ordering or need help with an existing order, reach out to us at:
If your question is about an existing order, please include your order number so we can help you as quickly as possible.